Privacy Policy

Last updated: May 20, 2025

We are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how long we retain it, and your rights regarding your data. By using our website, you agree to the practices described in
this policy.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, or mailing address when you register, contact us, or engage with our services.
Communication Data: Information you provide when contacting us, such as inquiries or feedback.
Text Messaging Opt-In Data: Consent and related information if you opt-in to receive text messages from us.

How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our services, including account management and customer support.
To communicate with you, such as responding to inquiries or sending service-related notifications.
To send text messages if you have opted in, such as updates or alerts.
To comply with legal obligations or protect our legal rights.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

Contact and account information is retained for the duration of your account or as needed to provide services.
Communication data is retained until deletion is requested.
Text messaging opt-in data is retained until you withdraw consent or the service is discontinued.

Sharing of Information

We do not share your mobile information or text messaging opt-in data and consent with third parties or affiliates for marketing or promotional purposes. However, we may share your information in the following cases:

Subcontractors: We may share information with trusted subcontractors providing support services, such as customer service or IT support. These subcontractors are bound by confidentiality agreements and are only permitted to use your data to
perform services on our behalf.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with safeguards to protect your privacy.

Text Messaging Opt-In Data and Consent

If you opt-in to receive text messages from us, we will not share your opt-in data or consent with third parties for marketing or promotional purposes. You may withdraw your consent at any time by replying "STOP"

to any message or contacting us as outlined below.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data; Deletion: Request deletion of your personal information, subject to legal requirements.
Opt-Out: Opt-out of text messaging or other communications at any time.

To exercise these rights or raise concerns about your data, please contact us at: Email: research@southernspecialty.org

Mailing Address: Southern Specialty Research, 803 Liberty Road, Flowood, MS 39232 Phone: (601) 714-1967

We will respond to your request within 30 days.

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot

guarantee absolute security.

Changes to This Policy- We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: Email: research@southernspecialty.org

Mailing Address: Southern Specialty Research, 803 Liberty Road, Flowood, MS 39232; Phone: (601) 714-1967